At Victor Active, we are committed to providing you with a seamless shopping experience, including timely and efficient shipping of your orders. Below are the details of our shipping policy:
All orders are processed within 1-3 business days. You will receive a confirmation email once your order has been shipped.
We offer various shipping options to suit your needs:
Shipping costs are calculated at checkout based on the shipping method selected and the total weight of your order.
Delivery times may vary based on your location and the shipping method chosen. Generally, you can expect delivery within 3 to 7 business days for domestic orders. Please note that these times are estimates and may be affected by factors beyond our control, such as weather or carrier delays.
We currently offer international shipping to select countries. Additional customs fees and duties may apply, and these are the responsibility of the customer. Please check with your local customs office for more information.
Once your order has shipped, you will receive a tracking number via email, allowing you to monitor the status of your shipment.
If your order is missing or arrives damaged, please contact our customer service team within 7 days of receiving your order. We will work with you to resolve the issue promptly.
For any questions regarding shipping, please reach out to our customer service team at [email protected].
